Collaboration: How to Build Momentum Internally and with Clients to Add Value and Make Life Easier

On Demand Webinar


There are huge benefits to be gained from effectively using collaboration tools (both internally and with clients). Using collaboration tools can take a while to build true momentum. It is essential to focus on people and process as well as the technology.

This exclusive webinar for Lex Mundi member firm lawyers only discusses:

  • how to build engagement;
  • how to get the right support structure in place;
  • different ways of using HighQ Collaborate to achieve the biggest benefits and value.


Caroline Ferguson, Business Transformation Manager with Simpson Grierson, Lex Mundi member firm for New Zealand

Previously a finance lawyer, Caroline transitioned into innovation and technology roles while at global law firm Allen & Overy in London. She is passionate about how law firms can create environments that help their people develop the skills needed to thrive in a rapidly changing business landscape and deliver excellent client service and value. Particular areas of focus include leveraging collaboration technology, legal project management, lean/agile approaches and design thinking.

Caroline has presented at International Legal Technology Association and Legal Geek events covering various topics including legal tech, the health and wellbeing of lawyers and 21st century workplaces.

Additional Faculty

  • Rosalie Tordoir, Head of Client Services, Asia/Pacific, HighQ
  • Gordon Vala-Webb, Senior Advisor, Technology and Innovation, Lex Mundi

Registration and fees:

Lex Mundi Members Only - FREE

Course Search


Course Categories:

Business Development and Client Service
Law Firm Management
Process Improvement and Technology
Practice Area Expertise
General Legal Skills and Personal Development
Talent Management
Knowledge Management
Project Management